Gary's Butchers & Fishmongers ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK GDPR.

Who we are

Gary's Butchers & Fishmongers
19 Park Glade Shops, Erskine
Contact: via our contact form

Information we collect

Order information: your name, delivery address, email address, and phone number when you place an order.
Payment information: card details are processed securely by Stripe. We never store your full card number.
Contact messages: anything you submit through our contact form.
Newsletter subscription: your email address if you opt in to marketing emails.
Website usage: basic analytics such as pages visited and referring sources, collected without personally identifying you.

How we use your information

To process and fulfil your order, including sending order confirmations and delivery updates.
To respond to enquiries you send us.
To send you promotional emails, only if you have opted in. You can unsubscribe at any time.
To improve our website and service.

Legal basis for processing

We process your data on the basis of contract (to fulfil your order), legitimate interest(to run and improve our business), and consent (for marketing emails).

Third parties

Stripe: payment processing. Stripe may store payment data in line with their own privacy policy.
We do not sell your personal data to any third party.

How long we keep your data

Order records are retained for 7 years for accounting purposes. Marketing preferences are kept until you unsubscribe. Contact form messages are kept for as long as necessary to resolve your enquiry.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to or restrict how we process it. To exercise any of these rights, please get in touch.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use only strictly necessary cookies to keep your shopping cart active during your visit. We do not use advertising or tracking cookies.

Changes to this policy

We may update this policy from time to time. The date at the top of the page will always show when it was last revised.

Privacy policy